This Shipping Policy outlines the terms and conditions regarding the shipping of products purchased from kingpharma.ae (referred to herein as "the Website"). By placing an order on the Website, you agree to the following shipping terms:

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1. Shipping Methods and Times

We offer shipping via reputable courier services to destinations within the United Arab Emirates (UAE) and internationally.
The estimated delivery times provided during checkout are approximate and may vary depending on factors such as product availability, shipping destination, and courier delays.
Once your order has been processed and shipped, you will receive a confirmation email with tracking information to monitor the status of your delivery.

2. Shipping Costs

Shipping costs are calculated based on the weight of your order, shipping destination, and selected shipping method.
Shipping costs will be displayed during the checkout process before you complete your purchase.

3. Order Processing Time

Orders are typically processed and shipped within 1-3 business days from the date of purchase, excluding weekends and holidays.
Please note that orders may take longer to process during peak seasons or promotional periods.

4. Customs and Duties

For international orders, please be aware that customs duties, taxes, and fees may apply upon importation into your country.
These additional charges are the responsibility of the recipient and are not included in the product price or shipping cost.
We recommend contacting your local customs office for more information on applicable duties and taxes.

5. Shipping Restrictions

Some products may be subject to shipping restrictions due to their size, weight, or contents. Any applicable restrictions will be communicated during the checkout process.
We reserve the right to cancel orders that cannot be shipped to the specified destination.

6. Shipping Address

It is your responsibility to provide accurate and complete shipping information during the checkout process.
We are not liable for any delays or non-delivery of orders due to incorrect or incomplete shipping addresses provided by the customer.

7. Order Tracking

Once your order has been shipped, you will receive a tracking number via email to track your package's delivery status.
You can also track your order by logging into your account on the Website and accessing your order history.

8. Lost or Damaged Shipments

In the event that your shipment is lost or damaged during transit, please contact us immediately.
We will work with the courier service to resolve the issue and either replace the lost or damaged items or issue a refund, depending on the circumstances.

9. Contact Us

If you have any questions or concerns about our Shipping Policy, please contact us at info@kingpharma.ae

By placing an order on the Website, you acknowledge that you have read, understood, and agree to be bound by this Shipping Policy.